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My mother went into a Memory Care facility a few months ago. From what I can see, she seems to be getting good care and has had no real complaints. She can still walk with a rollator, but she is a fall risk. She knows she can push a button or pull the cord in the bathroom if she needs to. I do think she forgets this, as is to be expected.
Problem is, she is always stubborn about doing this, even if we are there to tell her to do so. My brother (who is very domineering and controlling) keeps calling me and telling me to call the nurse about various things (why he can call me but can't call the nurse himself is beyond me). My mother will get on the phone and call him (or me) saying she doesn't feel well, has tummy issues, has gotten sick, etc. I keep telling her to tell the nurse, but she won't and likely can't remember what button to push. Today she called him about having tummy issues, and then he calls me saying "Please call the nurse to check on mom." While I love my mother very much, I think this is ridiculous on a number of fronts. She is in memory care to be taken care of. If she is calling him, why can't he call the nurse himself? I do not want to bother them, as they have other patients to take care of, and I do not want to micromanage them or tell them how to do their job. I've made these calls before and while they are nice about it, it's awkward for me. I think this cycle of mom calls him, he calls me, demanding I call the nurse. It has to stop. They (mom and my brother) have always had an extremely dysfunctional relationship. I don't want to sound heartless, but it seems ridiculous to me to call a nurse to say "will you check on my mother?" I'd love to know others' thoughts on this. I am not sure of the details of her care plan and how often they are to check on her, as she put him in charge of everything, and he only shares what he wants to with me. Thank you so much!

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My sister is in Memory Care. She does not have access to a phone unless for an emergency. She got use to it even though she still asks...i just move on to another subject. You have to talk to and trust the aides that are helping them on a daily basis ... you tell them no phone and stick to it. It sounds heartless but someone needs to be in charge besides your mom.
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Reply to PandaKing
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AlvaDeer Feb 15, 2025
Absolutely right. There you go! Good to see you out on the Forum, manning the desk, PandaKing.
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The only thing I would add to the already great advice you’ve been given…you say you don’t know the details of your mom’s care plan. Ask the facility administrator to meet with both you and your brother to go over exactly what mom’s care plan is. Then everyone is on the same page. Please do it. Don’t worry about inconveniencing the staff and especially your brother.
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Reply to DD1963
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He's trying to make you his flying monkey. No. It is a complete sentence.

He wants you to be seen as the problematic one in the facilities eyes. No. It is a complete sentence.

Your mom made her choice, now she deals with the consequences.

I can tell you that saying "No." gets easier every time you say it. So start today.
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Reply to Isthisrealyreal
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"she put him in charge of everything, and he only shares what he wants to with me"

Is your brother POA? If do, your brother is responsible for her. I would be telling Mom that she put brother In charge so she needs to call him. I would tell brother, Mom put you in charge so you call the nurse. If the facility calls you, tell them brother is in charge, call him.

Your brother maybe controlling, but you are not obliged to let him control you. Tell him "to handle it". He wantscto be in control, this is what comes with it.
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Reply to JoAnn29
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PandaKing Feb 15, 2025
That is also true, JoAnn29. I have POA and the people keep me informed and i take responsibility.
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100% agree with your assessment and everything everyone else had to say. If he's so worried he can call especially if he withholds info from you and is in charge of her care. Sounds like they are somewhat codependent and enmeshed and that's their problem.
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Reply to casole
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You wrote "...she put him in charge of everything, and he only shares what he wants to with me."

That's your get out of jail free card to just say NO to your brother's requests.

He is the one legally responsible for her. If he wants the nurse called, he can do it himself.
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Reply to Dogwood63
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Brother is calling you to call the nurse because it's a quicker phone call for him. He keeps doing it because you do then call yourself. M calls him because she's bored and lonely. Stop making the calls yourself and it will all stop. Double check that M's call button is easy to reach in the night,
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Reply to MargaretMcKen
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It's very simple. Next time your brother does this, say, "Why you can call me but can't call the nurse yourself is beyond me." Then stop answering his calls; let them go to voicemail and only return them if he has something else to say that actually interests you. Good luck!
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Reply to MG8522
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Even if you are Healthcare proxy, you can have brother call the nurse. All he is doing is asking to please check on Mom. He is not asking for any information about her health.

I would call and talk to the Nurse. Tell her you don't want to call them for every little thing. You have told Mom to tell the nurse but she won't. Your brother calls you because Mom calls him.

The whole purpose in having Mom in memory care is so you don't need to deal with these types of things anymore, Mom has people and she needs to learn to use them. You can block them both. Only pick up when u feel like it. Tell brother if Mom calls him, he is to call the Nurse. DO NOT call you.
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Reply to JoAnn29
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"No." It often needs to be used as a full sentence.
Your brother should educate himself regarding dementia. I recommend his watching Teepa Snow.

You need to tell him that you will not longer listen to him as regards calls to mother and nursing. It's pretty much that simple. Let him know if his inappropriate behavior continues you will no longer accept calls from him other than a few minutes at a specified hour a few times a week.
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Reply to AlvaDeer
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This is an easy one. Stop answering his calls or just tell him to call the nurse himself. have you asked him why he is telling you to do this and not just doing it himself?
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Reply to lkdrymom
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Stop answering his calls. If there is a real problem with your mom, the memory care will let you know. My SIL was much like your brother - constantly calling us to call the facility because he complained about this or that.

What I finally understood was that overinvolvement was out of guilt. She had been his primary caregiver and when he called her - he made sure to remind her that he was there "because of her" (1000% not true) and that she'd "better fix this now". He would call DH with the same stuff but DH would say to him "Dad, see that red button next to your bed on the string wrapped around your bedrail? PUSH IT!"

I had many talks with SIL about the fact that FIL was in the SNF because we could no longer manage his care with FOUR people and that the facility was paid to take care of him and his daily needs so that she could just be his daughter again!

Stop answering your brother's calls or tell him that he can call all he wants, that you are trusting the facility to do their jobs.
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Reply to BlueEyedGirl94
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Who is her Health Care Proxy? That's who should call the nurse.
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Reply to BarbBrooklyn
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Tell your brother to Knock it off and call the Nurse himself then Block His Number when you dont want to deal with him .
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Reply to KNance72
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